WHAT PRODUCT YOU CAN SELL
Products with passion
Natural & Sustainable
WHY SELL WITH US
Can we keep only selective products from our collection/portfolio to be listed on your website and not the complete range to start with?
Yes, surely that can be done! This goes both ways. If some of your products don’t fit our internal guidelines and parameters, we may not list them as well.
Is there any monthly rental?
Currently we do not charge any registration or monthly listing/subscription fee.
You only pay us when we get you orders!
Can I have the payment on a daily basis?
No, the only available billing cycle is monthly. Once the invoice is generated, you would receive the payment within 7 working days of the following month. A detailed PDF will be emailed to you along with customer details for accounting reconciliation.
I have my own website equipped with online payments for customers, then why should I register with you?
It may happen that only your regular customers may know about your website. As a part of Curated Products, you will be able to reach a new set of customers who don’t know about you.
– Our sole existence is to help you win by giving you more orders and customers. You can continue doing what you are doing. We are just an alternate business channel for you.
– We specialize in SEO and driving traffic to our website through the use of Social media marketing. This means more eyeballs on your products listed on our site.
Ours is a very unique concept product. How will you be helpful to me?
On-boarding with us our digital and technical team will help you to reach out to more customers, ensuring awareness about the unique products that you have to offer.
What are the promotional activities you do?
We do both online as well as offline promotions.
Are you going to write something about my products on your site apart from just displaying the menu?
This is where we stand out. Each Seller Partner gets a dedicated page on our website with a vanity URL and would have the following (Some of them are Value Added Services which come at a very nominal price):
Vendor Images: here, we will show our customers how our sellers make their unique products, and the efforts being put in by the people behind the enterprise. This is to establish trust in the eyes of the customer and make it look real and authentic.
Vendor Profile: We would also put a short write up about how you started your business, what was your inspiration from etc. This helps the customers connect better with you on an emotional level.
Product Images: This is our USP. We would ensure each product is photographed in an aesthetic manner. This is a welcome change as compared to seeing white backgroundimages on other e-commerce platforms
Vendor Video: For select sellers, we also showcase their inspiring journey over a 2-3 minute video. We then use all the above properties to market you and get you more orders. Simple.
I already have my website. Can you link it with your site once I register with you, since that will help customers know more about my store?
Sorry, that will not be possible, all orders have to terminate on the ZIWAB website.
However, we can add an ‘Order Now’ or ‘Buy Now’ link on your website which will take them to the corresponding product page on ZIWAB where they can complete the purchase. This way, you can be ensured that the traffic coming to your website isactually getting converted to a transaction. All commissions etc. in such cases would remain the same.
Will your team communicate the order to vendor?
Orders will be forwarded to you via an email and SMS or by phone call.
Do you offer any discounts from your end to the customer like other E-commerce companies?
Unlike most e-commerce companies in the market, we don’t encourage any discounts from our end. But in case a vendor wants to offer a discount from their end, they are welcome to do that.
As a seller, do I have to take care of the packaging materials from my end?
Yes, you will be responsible for cartons and boxes. However, we provide you with Curated Products Tapes, Stickers, Thank you cards. In case you run out, shoot us an email (based on your requirement)
Who takes responsibility if the product is damaged during transit?
We have partnered with the best logistics companies in the region based on their fulfilment history. If case of any damange, a thorough investigation is taken place, and we look into the entire matter.
The investigation takes place as follows:
Foremost, we ask the customer to send us a picture of the manner in which they have received the product.
Then, we confirm from the seller if sufficient care was taken while packing the product from their end.
In case it is found that the packaging was inappropriate the product has to reshipped from the seller’s end
In case the product is misplaced/mishandled during transit by our Logistics partners we make sure the amount for the product gets refunded to the seller.
What measures does ZIWAB take to ensure the products are not damaged during delivery/transit?
We have tied up with the best logistics partners in the region that assure safe and secure delivery of your shipment. To ensure your products remain undamaged during the shipping process we have set certain packaging guidelines for our vendors and ensure they abide by them. The products shipped are packed appropriately.
How do ZIWAB shortlist a vendor?
When a vendor meets the parameters of the guidelines of ZIWAB, our Sales team approves a Vendor and sends a confirmation mail, followed by visit or phone call, and then we will sing a Vendor Partner agreement. Our parameters are based on the product being natural, genuine, unique, and exclusive. Needless to say, we are a managed marketplace where we are very particular about every seller we work with.
What are the pre-conditions to become a Seller on ZIWAB?
Mandatory company registration certificate
Copy of License to sell the products
Brand Labelling Image for each product
Nutritional Label (Applicable for Food & Beverage products)
Other certificates such as ecological, chemical free etc., as mentioned by product description
How does ZIWAB work?
At ZIWAB, we follow the Drop-Ship model. A customer logs onto the ZIWAB application and places an order for desired products. Once an order is placed, our logistics partner will arrive at the seller’s location and pick the product and deliver it to the customer.